Servicing & Service Centres

In line with SOLAS safety standards, with respect to critical life saving equipment, MRT has introduced an annual service and recertification program to ensure that all sMRT Alerting units remain certified and fit for purpose, for the expected life of the product.

Quality assurance guarantee

To ensure the highest standards are maintained, all service activities are carried out by an approved MRT “Service Centre of Excellence”.

Recertification & Warranty

By performing the servicing & recertification of all sMRT equipment in this manner, we ensure that dedicated, fully trained personnel perform all service activities in a consistent, professional and expedient manner. All test activities are undertaken utilising specialised custom built equipment that is supplied and regularly calibrated by MRT. Approved MRT Service Providers worldwide adhere to the same strict quality assurance standards as the service technicians at our headquarters in the United Kingdom.

We maintain detailed records of all servicing activities; log the results of all tests, parts replaced, serial & MMSI numbers, unit usage data and customer details. These are available upon request for the operational life of all of our units.

A recertification certificate is issued after each service and the equipment then has an additional 12-month warranty.

“MRT will provide a customised annual recertification schedule that fits your business needs”

The Annual Service and Recertification procedure includes the following -

Personal Locator Beacons (PLB)

Visual inspection & clean
Battery consumption analysis & replacement
Seal replacement if required
O ring & Base cap seal replacement
Switch replacement
Continuous quality improvements - Implement ECN's as required
Water activation circuit test

Software Analysis:

Upgrade software version
Upgrade firmware if required
Service Requirement Indicator (SRI) reset
Capture usage data
Profile Check

AIS Tests:

GPS acquisition and accuracy check
AIS 1 & 2 carrier frequency accuracy check
AIS 1 & 2 carrier frequency power level check
AIS 1,2 & 14 message transmission and reception test
Self-test check
AIS test function test

VHF DSC Functional Test:

Power Level check
Frequency accuracy and drift
VHF DSC Receiver check

Transmitter Tests:

121.5 MHz transmitter full output power check
121.5 MHz transmitter test function power check
121.5 MHz transmitter carrier frequency accuracy check
121.5 MHz transmitter modulation depth check

Safety certification:

Issue certificate and validate warranty for further 12 months.

Life Jackets

Visual inspection:

Our experts will visually inspect all of the aspects below for any signs of damage, wear and tear:

Webbings
Stitching
Buckles
Cover
Bladder
Pressure Testing

Providing the visual inspection is clear, we will conduct a pressure test. The life jacket is inflated and then left, monitoring the millibar levels over a set time to ensure there is no more than a 2mb drop in pressure.

Finding Leaks:

If a life jacket fails a pressure test, the leak needs to be identified. If the leak is found to be from a changeable part, such as the oral inflation valve, it can be replaced. A further pressure test is then undertaken. If the leak is found to be from the bladder, this is not repairable. It will be deemed as a fail and should be taken out of service.

Rearming and Repacking:

Once the life jacket has been successfully checked and pressure tested, the canisters can be replaced and the life jacket rearmed, repacked and made ready for use. Any parts with an expiry date that falls within the next 12-month period, such as bobbins, will be replaced at this stage.

Base Units

Base Unit Servicing

Tailored to your individual requirements, we can conduct a thorough Base Unit service and inspection.

Please contact us for the options and more information.

Servicing